Happy Spring! It feels like it’s been a minute since New Year’s. We had so much going on in the first quarter of this year, I took a little blogging hiatus. But I’m back and excited to share with you what’s been happening at Seaton and Associates.
We’ve grown! We added several team members and expanded our recruiting services. With the addition of two new team leaders with expertise in recruiting in the medical and dental industries, we are now serving healthcare organizations, dental practices, construction firms, and home builders.
We have a second location! Our growing team required more space, and we’ve added a second location in Rancho Mirage, CA to accommodate our new team members. We now have recruiters working in our Dublin and Rancho Mirage locations.
We are excited to serve more clients in more industries. Our team leaders for the healthcare and dental recruiting teams will be contributors on our blog, sharing their recruiting experience and best practices for companies and job seekers in the healthcare and dental industries.
I’d like to introduce them.
Meet Lauren Mangione, Senior Medical Recruiter and leader of our healthcare recruiting team. I asked Lauren a few questions to help you get to know her, her experience, and what she does for her clients.
Sherry Seaton: Tell me about your experience in healthcare?
Lauren Mangione: I worked as a nurse specializing in elderly care for 13 years. I loved being a nurse. It was challenging and frustrating at times, but so very rewarding! I was injured on the job and took some time off before going back to school for a business degree. I graduated in 2015 and got my first recruiting job with a medical recruiting firm. I’ve been a medical recruiter for almost five years and recruit doctors, nurses, and medical staff nationwide. My experience as a nurse gives me a unique perspective on matching candidates with clients. Having worked in healthcare for so many years, I have deeper knowledge of the industry than most recruiters and use it to find better candidates and make better placements.
SS: What do you love about recruiting?
LM: It’s like being a matchmaker. I help create relationships that improve people’s careers, organizations, and lives. The medical industry can be extremely stressful. If healthcare organizations have the right team of people doing their jobs well, they can manage stress, enjoy their jobs, and provide the best level of patient care. I love helping create better organizations, more satisfying careers, and better patient outcomes.
SS: Where are the big demands for talent in healthcare right now?
LM: The biggest demand is for Nurse Practitioners and Physicians Assistants. Doctors need competent, well-trained professionals that can step in when they can’t be there. It’s important for preventing doctor burnout and providing the best service and care for patients. Healthcare organizations are striving to provide better service and shorter wait times, and NPs and PAs are crucial in being able to deliver.
SS: How are hospitals competing for the best talent?
LM: It’s very location specific. Hospitals in desirable locations use lifestyle to draw candidates. Other hospitals offer signing bonuses and other perks, like free lunch or more time off. Candidates really care about commute time and paid time off. New buildings and cutting-edge technology are also big selling points for hospitals.
SS: Top 3 candidate skills requested from clients right now?
LM: Without question, it’s problem-solving, teamwork, and troubleshooting. Healthcare organizations want candidates who will take personal responsibility in providing better patient care, solving problems, and helping the organization run more smoothly.
SS: Top 3 employer requests from candidates right now?
LM: Their biggest requests are a more positive work environment, shorter commute, and more money.
SS: Tell me about your recruiting process?
LM: I look for candidates with compassion for patients and a passion for what they do. I think about who I would want taking care of my loved ones: someone with the required knowledge and experience, who sets themselves apart with their compassion and empathy for their patients. A person who goes to work to serve and puts that above their own career aspirations or agenda. Attitude over accolades.
SS: What’s your secret to matching candidates with positions successfully?
LM: It’s very process-driven. I talk to the hospital and ask specific questions, like how many beds or units they have, what soft and hard skills are needed, and their top priorities for the position. I search for candidates with the right skills and experience, assess their soft skills, and find out their career aspirations and priorities. I then create a checklist and present the best candidates whose priorities, skills, and experience match with my client’s.
SS: How do hospitals build a reputation for being a great place to work?
LM: First and foremost, hospitals need to be well-run organizations that put their patients first — doctors and nurses want to be where patients feel respected and cared for by the hospital. A good reputation in patient care and patient outcomes attracts the best medical talent. Additionally, hospitals build a reputation for being a great place to work when they offer work/life balance, paid time off, great benefits, and a sense of community for their staff.
SS: What gives you an advantage over other recruiters in healthcare?
LM: Most recruiters have not had the experience of working in the industry they recruit for, especially in healthcare. I’ve lived a healthcare workers’ day-to-day experiences, endured their challenges, and felt their fulfillment. I know the personalities and skills that are needed to be successful in multiple positions through first-hand experience and observation. Because of my experience, I ask better questions that reveal more about client and candidate priorities. That means faster, more successful matches.
We’re so excited to have Lauren lead our healthcare recruiting team and partner with hospitals and healthcare providers nationwide. Lauren resides in Palm Springs, CA. She is a wife and mother of two. We love her wit, drive, and compassion for others. Please contact Lauren to discuss your healthcare talent needs or career opportunities.
Next week, I’ll introduce Shane Allen, Senior Recruiter and leader of the dental recruiting team!